| Maxeon stated in an email to SunPower customers, on August 27th, 2024: “We want to provide further information regarding warranty support for solar panels made by Maxeon Solar Technologies and supplied by SunPower Corporation. In response to SunPower Corporation’s filing for bankruptcy protection under Chapter 11, Maxeon confirms that it will provide support for SunPower-branded solar panels made by Maxeon and installed by a SunPower dealer prior to August 5th, 2024.” Homeowners Inquiries For homeowners who purchased SunPower systems and are concerned about the status of their product warranty, we are providing an updated letter with warranty coverage and registration information with Maxeon. Warranty Coverage Period For Maxeon Preferred Partners, Maxeon will provide warranty support for SunPower-branded solar panels made by Maxeon and installed through October 31st, 2024. This support covers solar panels you have received prior to SunPower’s bankruptcy announcement on August 5th. To register warranty for SunPower-branded panels installed after August 5, 2024, please register the warranty via the Maxeon One portal in the same manner as you register current Maxeon installations. A link to register SunPower-branded panels will be available on the Maxeon One portal shortly. Maxeon will review exceptions to the October 31st installation deadline on a case-by-case basis. Please contact your Regional Sales Manager for inquiries. Warranty Product Coverage Maxeon support covers the solar panel only. Any issues with micro-inverters or other balance of system components should be addressed with their respective manufacturers. |
| For warranty support, or any further questions, please reach out to [email protected]. |